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BCTF.digital

Increasing the Federation's digital capacity through

  • Digital Transformation:  Developing a phased roadmap to proactively improve the Federation’s digital capacity to be at the forefront of digital member engagement by 2025.
  • Digital Tools: Building digital tools and services that are simple, fast and easy to use.
  • Digital Resources: Partnering with staff, locals and PSAs to create digital resources, products, and services on BCTF.ca which are accessible, inclusive and member centred. 
  • Digital Know-How: Sharing knowledge and training staff, members, locals and PSAs on digital.
  • Digital Culture: Promoting best practices and standards through the Digital Service Standard

 
 
DIGITAL CULTURE

Digital Service Standard

The BCTF Digital Service Standard sets out 10 points to help the Federation build and deliver simpler, faster, better digital services and tools.

  1. Start with audience, user needs and purpose
  2. Understand the problem before creating solutions
  3. Do the hard work to make it easy to use
  4. Less is more, keep things simple
  5. Remove barriers to make services as accessible and inclusive as possible
  6. Collaborate widely, work transparently
  7. Let research, evidence and best practices drive design decisions
  8. Work iteratively, improve frequently
  9. Build sustainably and consider systems from the start
  10. Use modular solutions

 

We acknowledge that BCTF office is located on the unceded lands of the Coast Salish people, including the territories of the xʷməθkwəy̓əm (Musqueam), Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) and Skwxwú7mesh (Squamish) Nations.

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